The ML Engineer is responsible for the overall development, deployment, and support of our machine learning operations Harbor Freight. This includes the architecture and implementation of tools for model training, model monitoring, feature stores, model deployments, and model maintenance. This role requires working with multiple levels of the organization, data science teams, application tea...
Analyze large data sets and extract patterns that lead to greater customer insight, optimized performance, enhanced engagement, improved retention, increased revenue and decreased cost. Essential Duties and Responsibilities Work with business partners and management teams to the ensure collection and analysis of appropriate data and metrics to facilit...
The Process Improvement Analyst conducts business analysis efforts across retail operations with an emphasis on process creation, procedural refinement, and solution design. This position will also serve as a resource on cross-functional initiatives to ensure impact to store operations is defined and measured, as well as ensuring implementation is supported. The Process Improvement Analyst will...
We are looking for a highly skilled and motivated Data Scientist to join our Marketing Analytics team. This role is crucial in leveraging our vast customer, sales, and campaign data to generate actionable insights that optimize marketing spend, personalize customer experiences, and drive profitable. The ideal candidate will have a good understanding of data science and AI techniques applicab...
Our Contact Center Associates provide an exceptional customer experience through phone and email communication by providing order information, product information, troubleshooting, issue resolution, and general customer support. Our Contact Center Associates have excellent communication skills and a strong desire to serve customers. They thrive on problem solving, thinking outside the box, a...
The Imports Systems and Data Analyst will provide strong operations templates, business modeling, trade analysis and management tools for optimal performance in key Import Department functions, decision support, and trade intelligence. The key focus support areas include Oracle container tracking, Customs transactions, trade compliance and corporate social responsibility. This key position will...
Experienced senior manager responsible for developing and implementing promotion, loyalty, and gift card strategies to drive customer engagement and retention. Oversees a team of marketing professionals to create and execute targeted campaigns, promotions, and loyalty initiatives. Leads the gift card program, optimizing both sales and redemption experiences to support customer acquisition and b...
Experienced senior manager responsible for developing and implementing promotion, loyalty, and gift card strategies to drive customer engagement and retention. Oversees a team of marketing professionals to create and execute targeted campaigns, promotions, and loyalty initiatives. Leads the gift card program, optimizing both sales and redemption experiences to support customer acquisition and b...